Pinup app's Privacy Policy — Your data is safe with us

What Information We Collect

Pinup app collects certain necessary information to deliver its services. This data is used exclusively to give you a better experience. What we collect:

• Personal Identity: Full name, date of birth, email address, phone number, and residential address.
• Identity Verification Documents: A copy of your National ID, passport, or driving license (as part of the KYC process).
• Financial Information: Payment method details (bKash, Nagad, Rocket number), transaction history, and balance information.
• Technical Information: IP address, browser type, device information, operating system, and session data.
• Usage Information: Games played, time spent, bet amounts, and win/loss records.
• Contact Information: Records of chat or email conversations with the support team.

How We Collect Information

Pinup app collects information through several methods. In every case, we maintain full transparency and avoid collecting any data that is not necessary.

• At Registration: Information you provide directly when opening an account.
• KYC Verification Time: Documents submitted for identity verification.
• Platform Usage Time: Browsing and gaming data collected automatically.
• During Payment Processing: Payment details collected during deposits and withdrawals.
• Cookies & Tracking Technologies: Automatically collected while browsing the website or app.
• Via Support: Information you voluntarily share with our support team.

Purpose of Data Use

Pinup app uses collected data only for specific, legitimate purposes. Every reason your data is used is clearly outlined below:

Pinup app never uses your data beyond the purposes stated above. If we ever need to use your data for a new purpose, you will be notified in advance.

Data Sharing Policy

Pinup app never sells your data. However, in limited circumstances, information may be shared with trusted third parties:

• Payment Processors: To process payment gateway transactions via bKash, Nagad, Rocket, and others.
• Identity Verification Services: Authorized institutions for document verification under the KYC process.
• Legal Authorities: When required by court order or government directive.
• Fraud Prevention Organizations: Industry-recognized bodies for preventing illegal activity.
• Technology Infrastructure: Hosting and cloud service providers (under strict contractual agreements).

Data Protection Practices

Pinup app uses the latest technology to keep your data safe. Our security measures include:

• 256-Bit SSL Encryption: All data exchanges are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by external experts.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Regularly encrypted backups to prevent data loss.

That said, no data transmission over the internet is 100% secure. We take every precaution we can, but absolute security cannot be guaranteed. Please keep your account password strictly confidential.

Cookies & Tracking Technologies

Pinup app uses various types of cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the platform.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: To analyze website usage (subject to consent).
• Marketing Cookies: To display personalized ads (subject to consent).

Your Rights

As a pinup app user, you have several important rights over your data:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a readable format.
• Right to Object: You may request to opt out of marketing communications.
• Right to Withdraw Consent: Any previously given consent can be withdrawn at any time.

To exercise any of these rights, contact our support team. Requests are typically responded to within 30 days.

Third-Party Services

Pinup app integrates certain third-party services such as game providers, payment gateways, and analytics tools. Each of these services has its own privacy policy.

• Before sharing data with third parties, we verify that they meet our privacy standards.
• Third parties are not permitted to use your information for their own purposes.
• Strict data processing agreements are in place with all third-party service providers.
• Third-party websites you visit are governed by their own privacy policies.

Children's Privacy

Pinup app is strictly not intended for anyone under the age of 18. We do not knowingly collect data from minors.

• Age is verified at the time of registration.
• If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately.
• If your child has created an account without permission, please contact support immediately.

Data Retention Period

Pinup app does not retain your data beyond what is necessary. Retention periods vary by data type:

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Financial Transaction Records: Minimum 7 years as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Support Contact: Up to 2 years after issue resolution.
• Cookie Data: Session cookies are deleted when the browser is closed, and persistent cookies expire after 1 year.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

Policy Updates

Pinup app may update this privacy policy when needed. For any significant changes:

• You will be notified by email or on the platform at least 7 days before any changes take effect.
• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, fresh consent may be obtained.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions, concerns, or requests, please contact our data protection team:

• Email: support@pinupapp .win
• Support Portal: Contact us via the platform's live chat section.
• Response Time: Responses are typically provided within 24-48 hours.